Delivery and Return

Delivery

Free Airport Delivery

Delivery Fee : Free.

Please check the business hours of your pick up location to ensure you get your order
on time.

Locations and office hours

NARITA / Terminal 1  [Dep.Central Bldg, 4F - Post Office] 08:30-20:00  365days  Pick Up Location MAP
NARITA / Terminal 2  [Dep.Main Bldg, 3F - Post Office] 08:30-20:00  365days  Pick Up Location MAP
KANSAI (KIX)   [Terminal 1 Bldg, 2F (South) - Post Office] 09:00-17:00  365days  Pick Up Location MAP
Chubu(Centrair)  [Dep.- YAMATO Baggage Service] 06:30-21:30  365days  Pick Up Location MAP
New Chitose  [Dep.Domestic Terminal, 2F - Post Office] 09:00-17:00  365days  Pick Up Location MAP

Please use the Premium delivery when you pickup at Haneda Int. Air port

Premium Airport delivery

Other than air port office hours above ( Early moring or late eveing andpost office holiday )

NARITA / Terminal 1 [Arr.North/South Wing- QL Liner] 06:30-Last Flight  365days  540 JPY Pick Up Location MAP
NARITA / Terminal 2 [Arr.- QL Liner] 06:30-Last Flight  365days  540 JPY Pick Up Location MAP
KANSAI(KIX) / Terminal 1 [Arr.- JAL ABC Counter] 06:15-22:30  365days  1,420 JPY Pick Up Location MAP
Haneda [Dep.- JAL ABC Delivery Counter] 24H  365days  1,220 JPY Pick Up Location MAP
New Chitose [Dep.- Temporary Baggage Storage] 07:30-19:00  365days  1,620 JPY Pick Up Location MAP
Fukuoka [Arr.- YAMATO Transport Counter] 07:30-21:30  365days  1,620 JPY Pick Up Location MAP

HOW TO RETURN Wifi Devices (FREE)

When you rent your device, you will receive the rental items, plus a prepaid return envelope. To return the device to us, please place all rental items into the prepaid return envelope, seal it, and then drop it in any mailbox. You will easily find mailboxes all around Japan, as well as in the airport before the security gates. You do not have to directly return the rental items to our office counter. If you have any questions, please contact us.

How To Return Instructions PDF

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